Every action. Owned. Tracked. Verified. The engine that ensures issues are not just logged — but permanently resolved.
CAPAs assigned verbally or via email
No central record. No deadline. No visibility.
No distinction between corrective and preventive
Symptoms treated, not root causes. Problems recur.
Closure assumed, not verified
Actions marked done without evidence of effectiveness.
No link to the source finding
Audit trail incomplete. Regulator cannot trace resolution.
From planning to closure, Soapbox.Cloud™ delivers clarity, accountability and continuous improvement.
Auto-generated from incidents, audits, risks, NCRsRoot cause directly linked to actionCorrectiv...
Named owner for every actionDefined deadline with SLA monitoringMulti-level approval before clo...
Live dashboard: open, overdue, closedCross-site visibility for leadershipTrend analytics on rec...
Effectiveness verification required before closureEvidence upload linked to actionPost-closure...
| Capability | What it does |
|---|---|
| Auto-Creation | CAPAs generated from incidents, audits, risks, NCRs |
| Root Cause Linkage | Every action tied to identified root cause |
| Corrective vs Preventive | Clear categorisation for each action type |
| Named Ownership | One accountable owner with defined deadline |
| Multi-Level Approval | Review and authorisation before closure |
| SLA & Escalation | Automatic alerts for overdue actions |
| Effectiveness Verification | Evidence-based confirmation of resolution |
| Cross-Module Traceability | Linked to incident, audit, risk, observation records |
| Trend Analytics | Recurring patterns and systemic gaps identified |
| Audit Trail | Complete documentation of full CAPA lifecycle |
Monitors closure rates, identifies overdue actions
Tracks CAPAs from audits and NCRs to closure
Owns and executes assigned CAPAs
Pulls CAPA records as evidence of corrective response
Reviews cross-site CAPA trends
Accesses performance dashboards for governance
Stop assigning actions that never get closed. SOAPBOX.CLOUD™ ensures every corrective action has an owner, a deadline, and verified proof of resolution.
Get Early Access →